Iíve sent two things back to Leupold
I was a second owner 30+ year old VX-III that wouldnít hold zero. They replaced it with a new VX-3 no charge. I was able to pay the price difference and upgraded to a higher power scope.
I bought a pair of binos in Cabelas Bargain Cave that had been returned because the threads on the eyepiece were stripped. I got them for about 70% off. Leupold replaced 5hem with a brand new upgraded pair
I was supposed to take a course on eliminating procrastination, but I never got around to it