My opinion (worth what you paid for it) is that you MUST look at precious metals as insurance, not as an investment. I liken it to my stores of ammunition and long-term food supplies. When I die, if my PMs, ammo and rice get passed along to my children, then they have done their job of helping me sleep. If the nation/world get all crazy and gold/silver/.22LR bullets replace the paper dollar as mediums of exchange, then my physically held PMs will help me survive.
I advise most folks to only buy PMs if they plan to take physical possession and secure it properly. If you can't help yourself and simply must "play" in the PM markets, you should be well heeled and look at it as entertainment, just like going to Vegas or day trading on the stock market.
I can recommend coloradogold.com and montanararities.com. I have dealt with both and trust them. They are pleasant to talk with by phone and seem more than willing to spend some time educating a newbie who might become a regular customer.